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Revelations hit the front pages this week with Wells Fargo CEO and Carlson MBA alumnus, John Stumpf, testifying, albeit reluctantly, that he was aware of the US bank’s ‘improper tactics’ back in 2013. Wells Fargo has now fired 5,300 of its employees for creating as many as 2 million fake customer accounts in a squeeze to hit sales targets. It was revealed that the first 1,000 employees had been sacked in 2011, leaving the Senate Banking Committee reviewing the case to ponder how this could have escaped the CEO’s attention.
With his company embroiled in scandal, there now seems to be a certain degree of irony to the advice Stumpf shared as keynote speaker at his alma mater, Carlson School of Management, last year. “There's a difference between knowledge and wisdom. The way you get experience on the way to earning wisdom is to make mistakes. Fall in love with mistakes. Find them, share them, don't repeat them, and learn from others' mistakes—you're not going to live to be old enough to make all the mistakes yourself," he said. Falling in love with this mistake is likely to prove challenging.
Reports of fraudulent practice have become part and parcel of the media landscape with billion-dollar corporations and banks routinely making the headlines. Since the collapse of Lehman Brothers in 2008, our ears and eyes have been trained on screens and broadsheets that announce what appears to be an unrelenting stream of fresh humiliations. Be it Enron or Starbucks, Volkswagen or Barclays, cries for greater financial regulation and accountability abound. Leading these mammoth organizations are high profile executives, a good proportion of whom will have jumpstarted their careers with an MBA. With more leaders of industry under scrutiny than ever before, the eyes of rebuke inevitably fall on the institutions molding these global frontrunners, questioning the veracity and integrity of the principles being taught in their curricula.



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